Christopher BIZZIO
Vice President Marketing MPS Net, Siena

Profile:
Christopher Bizzio is Marketing Director of MPSnet. MPSnet is the eBusiness factory of
the Italian banking group Monte dei Paschi di Siena. MPSnet’s complete range of webbased applications empower enterprises, business professionals and the Public Administration with effective tools for facing an increasingly complex and competitive business environment. Chris has worked within MPSnet with small to medium size companies that are trying to develop tools to use online via Asp tecnologies. Chris has also worked in areas such as, multimedia, information society, e-commerce, and technologies for major business. He has worked and is working with the cities of Milan, Siena and Rome. Before working for MPSnet, Christopher has worked within the consulting environment with his former company Accenture both in Europe and the United States.

Presentation:
Coordinating of the Symposium “ENABLING BILLING AND MAKING SECURE PAYMENTS - Electronic bill payments going from theory to reality”
From the customer point of view the convenience of round trip electronic payment is astounding when the service is delivered through a financial institution, basically with a few clicks, you can view and pay bills and have your bank account (which you view simultaneously on screen) automatically reconciled. So no more balancing the checkbook, wading through bill stubs, and licking that nasty gum on the back of the envelope. Other features of electronic bill presentment that promise to simplify bill payment include tracking the status of bills and payments anytime, viewing past bills, searching for a specific charge, or establishing auto-payment according to the user criterion (e.g. any bill less than $90). And in case a customer wishes to pay a bill which is not presented online, a "pay anyone" feature will allow customers to request that a check to be sent to any biller, or even an individual. Bill issuers will have control over the bill design, as well as the content, look and feel. Therefore, features may vary for each bill. Some will allow customers to make online requests for credits and to settle disputes. A development gaining momentum in Internet banking circles may soon change the way consumers pay their bills. This advancement is called bill presentment because the computer presents bills on screen for consumers to see, study and pay. The consumer can view the bill, manipulate the data for budget planning purposes and authorize the bank to send payment to the biller. Proponents have dubbed it the online banking "killer app", and alliances are in the making industry-wide. Electronic bill presentment is clearly the next step in online banking, would pilot the electronic bill presentment and payment service of e-commerce provider. This followed the announcement by many banks plans to offer, electronic bill presentment to individual and commercial customers for free. The key difference between electronic bill presentment and ordinary electronic bill payment is that the customer will view the bill on a computer screen by logging online with a bank. Full billing detail will be presented. Customers will be alerted that a bill has been issued via e-mail. Existing electronic payment services do not include bill presentment, but provide only the total amount due. To see a breakdown of charges, consumers must wait for each bill to arrive separately by mail. With bill presentment, customers can pay the bill immediately and the money is transferred automatically from the account. In addition, many companies, are rapidly forming alliances with numerous large billers, it will be possible for customers to manage virtually all of their bills in one location, such as their bank's web site. With the next presentations we will see how to make these electronic bill payments secure.


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